Privacy Policy
Effective Date: September 2026 • Kitchenova Inc.
At Kitchenova (“Kitchenova,” “we,” “us,” or “our”), we deeply respect your personal privacy. This Privacy Policy discloses our information practices regarding how we gather, utilize, protect, and handle your personal data when you visit or make a purchase from our website (kitchenova.com).
1. Information We Collect
When you place an order, create an account, or subscribe to the Kitchenova Journal, we may collect:
- Personal Identity: First name, last name, and email address.
- Shipping Data: Street address, city, state, and ZIP postal code.
- Payment Information: Transaction tokens, billing address, and payment method details processed under strict PCI-DSS Level 1 compliance. We do not store raw credit card numbers on our servers.
- Device & Browsing Data: IP address, browser type, and operating system collected via essential cookies for shopping cart persistence.
2. How Your Information Is Used
We use the personal information collected exclusively to:
- Process and fulfill orders, print shipping labels, and send automated tracking receipts.
- Communicate with you regarding order confirmations and customer service requests.
- Screen orders for potential fraud or unauthorized commercial resale.
- Provide optional promotional newsletters (only when explicitly subscribed, with one-click unsubscribe links).
3. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third-party data brokers or advertisers. Information is only shared with trusted service providers strictly necessary to execute our services, such as payment processors (Stripe/Apple/Google) and commercial shipping carriers (FedEx/UPS).
4. Data Security
Our store is protected with industry-standard 256-bit Secure Socket Layer (SSL) encryption. All communications between your web browser and our servers are encrypted to ensure the utmost privacy of your financial and personal credentials.
5. Contacting Our Data Officer
If you have questions about your privacy rights, wish to request data deletion, or update your contact details, please email us directly: