Shipping & Delivery Policy
Last updated: September 2026 • United States Market (USD)
Complimentary Shipping
Orders of $75.00 USD or more qualify for 100% Free Standard US Shipping.
24-Hour Dispatch
Orders placed Monday through Friday depart our US fulfillment center within 24 hours.
100% Insured In Transit
All shipments include carrier tracking, doorstep delivery confirmation, and full transit insurance.
1. Domestic US Shipping Rates & Delivery Estimates
Kitchenova proudly ships to all 50 states within the United States, including Alaska, Hawaii, and APO/FPO military addresses. We partner with premier commercial carriers—primarily FedEx Ground and UPS Ground—to guarantee careful handling of your culinary items.
| Shipping Tier | Order Value | Estimated Transit | Cost (USD) |
|---|---|---|---|
| Standard Ground | $75.00 and above | 2 – 4 Business Days | FREE |
| Standard Ground | Under $75.00 | 2 – 4 Business Days | $8.95 USD |
| Express Air Priority | Any Order Total | 1 – 2 Business Days | $18.95 USD |
2. Order Processing & Tracking
Orders received by 2:00 PM EST Monday through Friday are processed and packed the same day. Orders received over weekends or recognized US federal holidays are fulfilled the subsequent business morning.
When your parcel is scanned into the carrier network, you will receive an automatic dispatch notification containing a live tracking link.
3. Questions Regarding Your Parcel
If you need to adjust your shipping address prior to shipment or experience any delays with carrier transit, please contact our customer concierge immediately via email: